1. Using an online ticketing system will help you manage customer support more efficiently. Ticket data is stored in one central location, making it easy to track and analyse. This can help you improve your customer service overall.

2. Online ticketing systems provide a higher level of customer service. With tickets being handled electronically, customers can receive fast and accurate responses to their inquiries. Tasks are readily available for team members to work on.

3. Online ticketing is more cost-effective than traditional methods. You’ll save money on paper products, postage costs, and employees.

4. Reporting is easy to use and can be done on any device. It’s also possible for you or an employee of your company, client, etc., to use the app remotely from their phone in order to track project data such as sales volumes by day of week during different months throughout last year with ease!

5. Our software tool is a one-time fee for your entire business. We don’t believe in charging small businesses per user or even by the number of tools they need to run their company, because as soon as you buy one too many things on our end every month it will quickly add up and become difficult – if not impossible! Enjoy savings with just this simple solution.

6. We are not in the app store. With our software, you can access the mobile website from anywhere on your device. All updates are done through a cloud-based system that does not require installing additional apps or downloading anything onto a personal computer!

7. We want you to have the best possible experience with our product, so if at any time during your day-to-day use of it something doesn’t feel right or is not working as expected please contact us at the HelpDesk. We also have FAQs and videos to help you out. You can also send us a ticket, and our team will respond within 3 days of receiving an inquiry!